Shipping Information

• Most US based orders are shipped directly from our warehouse the next business day.
• We don't ship out anything on Saturdays, Sundays, or Holidays.
• In the Continental U.S., shipping is free to those located West of the Mississippi River.
• In the Continental U.S., shipping has a small fee to those located East of the Mississippi River.
• Questions about shipping internationally? Click to read and find out if we can ship to you!
• Your product will arrive within 2 to 7 Business Days once shipped.
• We preserve freshness by bagging all of our hay inside the box, keeping it from drying out or absorbing unwanted orders.
• We never count the weight of packaging in our product. For example, if you order a 10 pound box of hay, there's actually a full 10 pounds of hay inside

We Are Providing The Best Hay For Your Bunny!

Rabbit Hole Hay is THE place to shop when it comes to feeding and taking care of your small pets. We are committed to bringing you and your small pet the best hay and pet care products available to keep them growing happy and healthy. While also bringing you the best customer service possible.

A Few of the Reasons Why You Should Buy From Us

• When was the last time you could actually reach a human being at an online store? We are available for actual phone calls Monday-Friday, 8:30AM - 4:30PM PST. If we don’t answer, please leave a message and we will return your call as soon as possible.
• We visit our farms as part of our quality control, ensuring that the hay we provide for your beloved pets is the highest quality available.
• Each harvest of hay is tested to make sure it falls within our guaranteed nutrient levels listed on our packaging. We take the health of your pet very seriously.
• We store our hay indoors to keep it fresh and protect it from sunlight and water. Sunlight not only changes the color but it also robs the hay of nutrients. Water can cause the hay to develop fungus, mold and bacteria, which can be very dangerous to not only your pet but you as well.
• Secure online ordering - your payments are processed on our secure website using industry leading identity protection.
• Make a one-time purchase or subscribe and save 10%, receiving your recurring order as often as you choose.
• 100% Satisfaction Money-Back Guarantee. We provide the finest products and service around, so get ready for the Rabbit Hole Hay customer experience (it won’t disappoint).

Stop Wasting Time & Money on Bad Hay

Tired of wasting time picking through bad hay just to find the bits your rabbit, guinea pig, or chinchilla will actually eat? We visually inspect and hand-pack every package of hay to ensure that you get fresh, green, fragrant hay of the highest quality. Your hay is always hand-processed, never machine-cut, creating nice long strands and less small pieces. You’ll no longer have to worry about your small pet suffering from irritated eyes or sneezing from excessive dust. We preserve freshness by bagging all of our hay inside the box. This helps keep it from drying out or absorbing unwanted odors.