Rabbit Hole Hay's Blog

4 Myths About Buying Hay for Small Pets Online

There are many different myths out there pertaining to buying small pet food online and supplying your rabbit, guinea pig, or chinchillas with the best meal possible day after day. Take a look at the following few myths that some customers often believe to be true and let us prove how buying small pet food online at Rabbit Hole Hay is the best way to keep your small pet happy and healthy.

Woman purchasing hay online

Myth #1: It Is Easier To Buy Food At The Local Pet Store Instead Of Going Through The “Hassle” Of Purchasing Small Pet Food Online.

Once you select the type of hay you want, you can choose the amount (or size) of hay you want: 2 oz (Sample Size), 4 ounces, 12 ounces, 24 ounces, 5 pounds, 10 pounds, 20 pounds, and in some cases 40 pounds and 80 pounds. It's all up to you how much you want to purchase, whether you want a weeks worth or you want a few months worth because you know you are going to store it for awhile.

We also give you the option to "Subscribe & Save" instead of just a one-time purchase. What is that you ask? Say you order a 5 lb. box of hay about every 4 weeks, before adding it to your cart make sure you've selected the "Subscribe & Save 10%." Now every 4 weeks you'll automatically receive your 5 pound box of hay at 10% less than you'd be paying for a one-time order. Not only will this save you money, but it saves you the time and hassle of remembering to reorder. Leaving one less thing to worry about in your busy schedule.

Once you've pushed the "Add to Cart" button you'll be taken to your shopping cart and you can either "Proceed to Checkout" or "Continue Shopping." You can add more hay to your cart or maybe some Bedding or Apple Sticks!

Once you've decided on the products you need for your small pet, you can click either "Checkout Now!" or "Proceed to Checkout" in your cart. Then you'll be able to begin your checkout process! If you have an account with us already you can Log in or continue as a guest. You will then be able to enter your billing information, shipping preferences, and your order will be on its way to your front door. Simple as that! You don’t even need to leave your house in order to find fresh food for your adorable rabbit, guinea pig, or chinchilla.

Myth #2: Buying Hay Online Costs More Money Than Picking It Up At The Pet Store.

Fact: Although many companies that sell small pet food online do charge a great deal of money for hay, we do our best to keep our prices competitive with local pet stores.

Not only is going to a pet store to purchase hay inconvenient, you must factor in the price of gas to get to the store and your time. One more errand to run is not something any of us need. We work hard to give you a great deal on rabbit hay and to make sure it arrives fresh to your home so that your furry friends will be happy.

Myth #3: Small Pet Hay For Sale Online Is Not As Fresh As Buying Hay In A Pet Store.

Fact: Here at Rabbit Hole Hay, our high standards ensure that you only receive premium quality hay. Each harvest is tested to make sure it falls within our guaranteed nutrient levels listed on our packaging. We also store our hay indoors, to protect it from sunlight and moisture. Sunlight can fade or brown the hay and rob it of its nutrients, and exposure to moisture increases the risk of fungus, mold, and bacteria which can be extremely dangerous to your rabbit.

We visually inspect and hand-pack every box and bag of hay to make sure you are getting the highest quality hay that is fresh, green, and fragrant. Your hay is hand-pulled and bundled from the bale creating nice long strands and less small pieces. We preserve freshness by bagging all of our hay inside the box. You’ll also save time by not having to pick through bad hay just to find the bits your rabbit, guinea pig, or chinchilla will actually eat.

We are located in Northern California, the heart of hay country. Most of the premier hay for small pet rabbits, guinea pigs, and chinchillas comes from this region in the Northwest United States.

Myth #4: Buying Hay Online Is Difficult Because You Aren’t Able To Speak With A Real Live Person If You Have A Problem.

Fact: Although this may be true at many online stores, here at Rabbit Hole Hay we do our best to always answer the phone if you have any questions or concerns from "What to feed your small pet?" to questions about your order.

Call us at 530-763-6900, our standard hours are Monday-Friday 8:30AM - 4:30PM PST and we are out of the office on weekends and major US holidays. If you call and we don't answer, don't worry! Leave us a message and we usually get back to you within the next business day. You can also email us at support@rabbitholehay.com and one of hay and small pet experts will typically reply within the next business day or two.

Our policy is simple, 100% customer satisfaction guaranteed! We want to exceed our customer’s expectations and provide you with the best service so you will keep coming back and purchasing hay from us! If you ever have any problem with your order or ordering hay online, feel free to contact us and we will make sure to make things right!

Here at Rabbit Hole Hay, we care about our customers. We can't stress it enough, if you have any questions don't hesitate to contact us!

Have we convinced you to purchase your hay online? Hopefully we have! You can find all the hay and products your rabbit needs when you visit our store! We pride ourselves on supporting a community of small pet owners who care deeply about providing happy and healthy lifestyles for their pets.